HOW TO START A CLAIM
At Janicek Insurance, we know that the manner in which we handle your claim is the most important part of our relationship with you. We pledge to assist you, in any way we can, with each step of the claims process.
During regular business hours (9am - 5pm Monday - Friday), call our office at to report a claim, and we will provide you with instructions on how to further proceed. If you require emergency claim service, and we are not available or you are calling during non-business hours, please use the following numbers to report a claim directly.
Company Contact Numbers:
AmTrust: W/C 866-272-9267 or commercial liability 877-207-3119
Wright Flood: 800-725-9472
Foremost: 800-435-7764
Germania: 800-392-2202
Hagerty: 800-922-4050
Hochheim: 888-HPFM-CLM (888-473-6256)
Kemper: 888-252-2799
Mercury: 800-503-3724
Progressive: 800-274-4499
State Auto: 800-766-1853
Zurich - Small Business: 800-987-3373
The following information may be helpful to you immediately following an accident:
How To Start The Claim Process:
Auto/Boat/RV:
Windshield:
Call our office to report the damage.
We will verify your coverage/deductible and then advise you on how to get it repaired.
One Vehicle Accident:
Stop your vehicle and move it to a safe place.
Determine if you or any passengers are injured. Call for medical assistance if needed.
Call our office as soon as possible to report the accident. We will verify your coverage/deductible and then advise you to obtain estimates for repairs.
Two (or more) Vehicle Accident:
Stop your vehicle and move it to a safe place, if possible.
Remain at the scene of the accident, and determine if you or any passengers are injured. Call for medical assistance if needed.
Exchange the following information with the other driver(s): names, addresses, telephone numbers, type and ownership of vehicles, insurance information, a description of damages.
Get the names, addresses and telephone numbers of any witnesses.
Call the police. Cooperate with the police and answer all of their questions.
Do not admit fault to anyone. You do not have all of the facts about the accident yet.
If your vehicle must be towed, ask that it be taken to a repair shop of your choice.
Call our office and report the accident as soon as possible. Our staff will verify your coverage/deductible and set up your claim with the insurance company that carries your policy.
Property (Fire/Water/Wind/Theft/Vandalism/Etc):
Make whatever repairs are necessary to ensure no further damage can occur. For instance, turn off the water main for burst pipes, place a tarp on the roof for leaks, etc. (Keep a record of repair costs and retain receipts for these immediate and necessary expenditures.)
If the loss involves theft or vandalism, call the police immediately.
Call our office to report the claim as soon as possible. We will verify your coverage/deductible and give you advice for obtaining estimates for repairs.

Our Coverage Area
Janicek Insurance is licensed to sell Insurance all over the state of Texas. Our local surrounding counties and towns include the following: Gonzales County Texas, Dewitt County Texas, Karnes County Texas, Wilson County Texas, and Guadalupe County Texas.
Belmont, Texas
Cibolo, Texas
Cost, Texas
Cuero, Texas
Ecleto, Texas
Falls City, Texas
Floresville, Texas
Geronimo, Texas
Gillett, Texas
Gonzales, Texas
Harwood, Texas
Hobson, Texas
Hochheim, Texas
Karnes City, Texas
Kenedy, Texas
Kingsbury, Texas
La Vernia, Texas
Leesville, Texas
Marion, Texas
Mc Queeney, Texas
Meyersville, Texas
Nixon, Texas
Nordheim, Texas
Pandora, Texas
Panna Maria, Texas
Poth, Texas
Runge, Texas
Schertz, Texas
Seguin, Texas
Smiley, Texas
Staples, Texas
Stockdale, Texas
Sutherland Springs, Texas
Thomaston, Texas
Waelder, Texas
Westhoff, Texas
Wrightsboro, Texas
Yorktown, Texas
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