Facebook Smiley: (830) 587-6261
Stockdale: (830) 996-3148
Nixon: (830) 582-1581

SINCE 1957

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Claim Information:

During regular business hours (9am - 5pm Monday - Friday), call our office at to report a claim, and we will provide you with instructions on how to further proceed. If you require emergency claim service, and we are not available or you are calling during non-business hours, please use the following numbers to report a claim directly.

Company Contact Numbers:
AmTrust: 860-571-2142
Encompass: 800-588-7400
Fidelity Flood: 800-725-9472
Foremost: 800-527-3907
Germania: 800-392-2202
Hagerty: 800-922-4050
Hochheim: 888-HPFM-CLM (888-473-6256)
Kemper: 888-252-2799
Mercury: 800-503-3724
Progressive: 800-925-2886
Republic Home Protectors: 800-451-0286
State Auto: 800-766-1853
Zurich - Small Business: 800-987-3373




The following information may be helpful to you immediately following an accident.


Auto/Boat/RV:
Windshield:
  • Call our office to report the damage.
  • We will verify your coverage/deductible and then advise you on how to get it repaired.

One Vehicle Accident:
  • Stop your vehicle and move it to a safe place.
  • Determine if you or any passengers are injured. Call for medical assistance if needed.
  • Call our office as soon as possible to report the accident. We will verify your coverage/deductible and then advise you to obtain estimates for repairs.

Two (or more) Vehicle Accident:
  • Stop your vehicle and move it to a safe place, if possible.
  • Remain at the scene of the accident, and determine if you or any passengers are injured. Call for medical assistance if needed.
  • Exchange the following information with the other driver(s): names, addresses, telephone numbers, type and ownership of vehicles, insurance information, a description of damages.
  • Get the names, addresses and telephone numbers of any witnesses.
  • Call the police. Cooperate with the police and answer all of their questions.
  • Do not admit fault to anyone. You do not have all of the facts about the accident yet.
  • If your vehicle must be towed, ask that it be taken to a repair shop of your choice.
  • Call our office and report the accident as soon as possible. Our staff will verify your coverage/deductible and set up your claim with the insurance company that carries your policy.



Property (Fire/Water/Wind/Theft/Vandalism/Etc):
  • Make whatever repairs are necessary to ensure no further damage can occur. For instance, turn off the water main for burst pipes, place a tarp on the roof for leaks, etc. (Keep a record of repair costs and retain receipts for these immediate and necessary expenditures.)
  • If the loss involves theft or vandalism, call the police immediately.
  • Call our office to report the claim as soon as possible. We will verify your coverage/deductible and give you advice for obtaining estimates for repairs.




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